Email connectivity issues
Incident Report for Finalsite
Resolved
Our email service provider has resolved this issue related to connectivity issues. We will provide any additional details as they become available.
Posted Feb 28, 2023 - 12:28 EST
Update
Our email service provider continues to monitor their system. At this time, there may be delays with delivery of emails or the population of sending statistics. We apologize for the frustrations caused by this issue. Our team continues to monitor from our end and we will provide further updates as soon as we have them.
Posted Feb 23, 2023 - 10:43 EST
Monitoring
Our email service provider has implemented a fix and is continuing to monitor their system. At this time, we are seeing email(s) being sent from Finalsite as expected. We apologize for the frustrations caused by this issue. Our team continues to monitor from our end and we will provide further updates here.
Posted Feb 21, 2023 - 21:58 EST
Update
Our email service provider is continuing to investigate connectivity issues. At this time you may experience delays/issues with email sending, inclusive of Messages, eNotify, Post Alerts and Form Notifications. We apologize for the continued issues, and will provide further updates as soon as they become available.
Posted Feb 21, 2023 - 17:26 EST
Update
Our email service provider is continuing to investigate this issue. You may experience delays in email sending at this time. We will provide further updates as they become available.
Posted Feb 21, 2023 - 11:29 EST
Identified
Our email service provider is currently experiencing connectivity issues that may affect sending mail via Messages and eNotify. You may experience delays in email sending during this time. We apologize for the inconvenience, and will provide further updates here as they become available.
Posted Feb 21, 2023 - 10:44 EST