500 Errors Being Returned Within Marketing Campaigns When Attempting To Retrieve Contacts or Lists
Incident Report for SendGrid
Resolved
Our engineers have monitored the fix and confirmed the issue with the contacts interface has been resolved. All customers should now be able to access Marketing Contacts as expected.
Posted Sep 27, 2022 - 09:09 PDT
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Sep 27, 2022 - 08:24 PDT
Identified
Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Posted Sep 27, 2022 - 08:17 PDT
Investigating
Starting around 8:00 AM MT on Tuesday September 27th, our engineers began investigating an issue with the marketing campaigns contacts. Users may experience 500 errors when attempting to retrieve contacts or lists. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Posted Sep 27, 2022 - 08:09 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns).