Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

We will continue to closely monitor over the weekend.

Posted 5 months ago. Nov 22, 2024 - 16:26 EST

The issue has been identified and a fix is being implemented.

Posted 5 months ago. Nov 22, 2024 - 14:19 EST

We are investigating elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only)

Posted 5 months ago. Nov 22, 2024 - 09:23 EST

This incident affected: Engagement Tracking Service (Engagement Tracking Service (redirecting clicks and serving opens) - USA).