Maintenance activity has been completed successfully on the XO platform. All our services are operational now.
Thank you for your patience & apologies for any inconvenience that may have caused.
Posted Jan 15, 2023 - 13:53 IST
Monitoring
Hi there,
This is to inform you that we are working on a maintenance activity on the XO platform
While we do not expect any interruptions during this upgrade, some users may experience latency with bot responses
Posted Jan 15, 2023 - 13:40 IST
Update
We are continuing to investigate this issue.
Posted Jan 15, 2023 - 13:39 IST
Investigating
We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]
Posted Jan 15, 2023 - 13:22 IST
This incident affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application).