We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.

Incident Report for CallFire

Resolved

All systems are operational since 5/26, with the exception of a brief and unrelated issue on 6/23.

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Posted 2 years ago. Jun 24, 2023 - 13:23 PDT

Update

Our emergency response team continues to monitor our systems 24/7. Our Engineers continue to work on several fixes and optimizations that are cumulatively working well. The platform has not had any downtime since Friday morning May 26th. We will continue to update once resolved.
Posted 2 years ago. Jun 01, 2023 - 10:00 PDT

Monitoring

Update - The system is currently operational. We are continuing to monitor for intermittent platform disruptions.
Posted 2 years ago. May 29, 2023 - 10:08 PDT

Update

We are currently operational, thank you for your patience.
Posted 2 years ago. May 26, 2023 - 08:08 PDT

Update

We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.
Posted 2 years ago. May 26, 2023 - 07:23 PDT

Update

We are currently operational, thank you for your patience.
Posted 2 years ago. May 25, 2023 - 16:23 PDT

Update

We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.
Posted 2 years ago. May 25, 2023 - 13:49 PDT

Update

We are currently operational, thank you for your patience.
Posted 2 years ago. May 25, 2023 - 12:17 PDT

Update

We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.
Posted 2 years ago. May 25, 2023 - 10:39 PDT

Update

Our systems are currently up and running. Thank you for your patience
Posted 2 years ago. May 25, 2023 - 09:33 PDT

Update

We are continuing to work on a fix for this issue.
Posted 2 years ago. May 25, 2023 - 09:07 PDT

Identified

We are experiencing platform disruptions that are affecting application services, API calls, and logins. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.
Posted 2 years ago. May 25, 2023 - 09:06 PDT
This incident affected: API, Call Tracking, Cloud Call Center, IVR, SMS Text Messaging, and Voice Broadcast.