Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Nov 10, 2020 - 13:15 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 10, 2020 - 13:12 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 10, 2020 - 13:07 CST

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.

Posted Nov 10, 2020 - 13:04 CST

This incident affected: Storefront.