T-Mobile Latency

Incident Report for Zipwhip Status | Gateway

Resolved

This incident has been resolved. Message delivery toward T-Mobile has returned to normal timeframes.

Posted Nov 28, 2022 - 15:34 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 28, 2022 - 14:34 PST

Update

Zipwhip Operations has been in contact with the Carrier regarding messaging latency issues with T-Mobile.

This issue may be impacting Zipwhip customers Messaging from / to T-Mobile, as well as DLRs.

MMS messaging to T-Mobile destinations may especially continue to see delays throughout this busy day.

Further details will be provided as available.

Posted Nov 28, 2022 - 13:19 PST

Investigating

Zipwhip Operations is currently investigating possible messaging latency issues with T-Mobile.

This issue may be impacting Zipwhip customers' MO / MT messaging from / to T-Mobile, as well as DLRs.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

Posted Nov 28, 2022 - 07:05 PST

This incident affected: SMS (Inbound (MO), Outbound (MT), DLR) and MMS (Inbound (MO), Outbound (MT), DLR).