Site Slowness
Incident Report for SecureGive
Resolved
Extensive monitoring has completed and the efforts to resolve this issue were successful.
Posted Dec 20, 2020 - 14:08 EST
Monitoring
A change has been implemented and our team is now monitoring the results.
Posted Dec 20, 2020 - 12:15 EST
Identified
The issue has been identified and our team is implementing changes now.
Posted Dec 20, 2020 - 10:28 EST
Investigating
Some users are reporting that SecureGive is loading slow or not loading for them. Our team is aware and looking into it.
Posted Dec 20, 2020 - 09:52 EST
This incident affected: Online, Text to Give, Kiosk - iPad, Kiosk - Windows, Mobile App - iOS, and Mobile App - Android.