Platform slowness affecting some merchants

Incident Report for Neto by Maropost

Resolved

This incident has been resolved.

Posted Jun 02, 2021 - 20:54 AEST

Monitoring

Control panels and store fronts have returned to operational status, with our engineers continuing to monitor.

Posted Jun 02, 2021 - 12:47 AEST

Identified

Some merchants are experiencing degraded performance across control panels and store fronts. Our engineers have identified the issue and a fix is in progress.

Posted Jun 02, 2021 - 11:38 AEST

Investigating

Our engineers are investigating a potential service interruption to Neto stores. We'll continue to update as we investigate.

Posted Jun 02, 2021 - 10:50 AEST

This incident affected: Merchant Store Fronts and Control Panel.