ConnectWise Control Service Problems

Incident Report for Addigy

Resolved

This incident has been resolved.

Posted Sep 01, 2021 - 14:08 UTC

Identified

ConnectWise has made a licensing error and we are engaging them to rectify the issue

Posted Sep 01, 2021 - 13:42 UTC

Investigating

We are currently engaging ConnectWise to assist with a ConnectWise Control Service problem for our instance.
We will provide further updates as soon as possible.

Posted Sep 01, 2021 - 13:16 UTC