We appreciate your patience while our engineers continue working to restore availability for customers experiencing issues accessing the call recording portal. Please note that calls are continuing to record and be stored while the portal is unavailable. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Feb 01, 2022 - 20:42 MST
Update
We appreciate your patience while our engineers continue working to restore availability for customers experiencing issues accessing the call recording portal. We will provide another update in 8 hours, or as soon as more information becomes available.
Posted Feb 01, 2022 - 14:48 MST
Update
We appreciate your patience while our engineers continue working to restore availability for customers experiencing issues accessing the call recording portal. Please note that calls are continuing to record and be stored while the portal is unavailable. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Feb 01, 2022 - 09:38 MST
Update
Efforts to resolve the issues users are experiencing accessing the call recording portal continue. We will provide further updates by February 1st, 9:00 am MST, or as soon as more information becomes available.
Posted Jan 31, 2022 - 20:09 MST
Update
Engineers remain engaged and work to resolve the issues users are experiencing accessing the call recording portal. We will provide another update in 8 hours, or as soon as more information becomes available.
Posted Jan 31, 2022 - 13:04 MST
Update
Engineers continue working to resolve this issue. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Jan 31, 2022 - 09:21 MST
Update
Efforts to resolve the issues users are experiencing accessing the call recording portal continue. We will provide further updates by January 31st, 9:00 am MST, or as soon as more information becomes available.
Posted Jan 30, 2022 - 22:16 MST
Update
We continue working to restore the Call Recording Portal access for our affected customers. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Jan 30, 2022 - 17:34 MST
Update
We continue working to restore the Call Recording Portal access for our affected customers. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Jan 30, 2022 - 12:38 MST
Update
Our teams continue working to resolve this issue. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Jan 30, 2022 - 09:25 MST
Update
Efforts to resolve the issues users are experiencing accessing the call recording portal continue. We will provide further updates by January 30th, 9:00 am MST, or as soon as more information becomes available.
Posted Jan 29, 2022 - 22:55 MST
Update
Engineers continue working to resolve this issue. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Jan 29, 2022 - 18:49 MST
Update
Engineers continue working to resolve this issue. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Jan 29, 2022 - 14:22 MST
Update
Engineers continue working to resolve the issues users are experiencing accessing the call recording portal.
Posted Jan 29, 2022 - 11:23 MST
Identified
A subset of Nextiva customers are currently experiencing issues with the call recording portal. Recordings will not be lost and new calls continue to be recorded. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.