We are no longer experiencing delivery failures to Mexico Telcel. This incident has been resolved.
Posted Feb 26, 2021 - 19:38 PST
Monitoring
We are observing successful SMS delivery when sending messages to Mexico Telcel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 26, 2021 - 19:05 PST
Update
We are still experiencing SMS delivery delays when sending messages to Mexico Telcel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 26, 2021 - 17:07 PST
Investigating
We are experiencing SMS delivery delays when sending messages to Mexico Telcel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 26, 2021 - 16:08 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).
