Application outage

Incident Report for BigPicture

Resolved

This incident has been resolved.

Posted Sep 01, 2021 - 09:37 CEST

Update

We are continuing to work on a fix for this issue.

Posted Aug 31, 2021 - 12:32 CEST

Update

We are continuing to work on a fix for this issue.

Posted Aug 31, 2021 - 12:11 CEST

Update

We are continuing to work on a fix for this issue.

Posted Aug 31, 2021 - 12:07 CEST

Identified

We have identified a disruption in the service due to sudden changes in Atlassian Connect REST API. We are already working to mitigate the issue. We apologise for the inconvenience. In order to track progress on the resolution please see the ticket below:
https://jira.softwareplant.com/browse/ONE-38248

Posted Aug 31, 2021 - 12:03 CEST

This incident affected: BigGantt (BigGantt Jira Cloud App) and BigPicture (BigPicture Jira Cloud App).