Intermittent performance issue (European region)

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Dec 01, 2020 - 11:33 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 01, 2020 - 11:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 01, 2020 - 11:10 UTC

Investigating

We are experiencing an issue with our services in the European region and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Dec 01, 2020 - 10:59 UTC

This incident affected: Collaboration (Web UI, Preview, Reports, Search, WebDAV, Desktop App, Mobile, Sync, FTP/SFTP, Email Notifications, Public APIs and Integrations, Registrations, TFA, Login).