Our system is fully operational and we currently have no loading issues. We will continue to monitor performance for the time being.
This page will be updated as events warrant.
Posted Aug 24, 2021 - 11:50 CEST
Update
Our team has implemented a fix to mitigate login issues. All portals are now accessible on web and via mobile apps.
While we have taken measures to mitigate slowness in portals, our team is actively working on a permanent solution. This page will be updated as events warrant.
Posted Aug 23, 2021 - 18:58 CEST
Identified
The issue preventing some users from logging into portals has been identified. Our team is working to mitigate impact. Thank you for your patience.
Posted Aug 23, 2021 - 17:54 CEST
Update
We're sorry to report that some users are currently unable to log on to portals Our team is investigating the issue and we will update this page within the next 30 minutes or as events warrant.
Posted Aug 23, 2021 - 17:39 CEST
Update
Steps have been taken to help mitigate the issue. We will continue to work on identifying the root cause and implement a solution. We will update this page as events warrant. Thank you for your patience.
Posted Aug 23, 2021 - 16:15 CEST
Update
We are continuing to investigate this issue.
Posted Aug 23, 2021 - 15:05 CEST
Investigating
Some Planday accounts are experiencing slower loading times on the login page. Our team is working to identify the root cause and implement a solution. We will send an additional update as events warrant.
Posted Aug 23, 2021 - 14:07 CEST
This incident affected: Web, Mobile App - iOS, Mobile App - Android, and Mobile Kiosk App.