Elevated errors for Imagga Auto Tagging add-on and effect on Imagga Crop and Scale add-on

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Apr 02, 2023 - 11:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2023 - 07:17 EDT

Identified

We are in a process of deploying the fix. We will update again when the Third-Party - Add-on is back to fully operational status.

Posted Apr 02, 2023 - 07:14 EDT

Investigating

The Imagga crop and scale addon is experiencing difficulties. Most requests have an automatic fallback, however, requests without dimensions fail. We are in touch with the Imagga team to resolve fully.

Posted Apr 02, 2023 - 04:43 EDT

This incident affected: Third-Party - Add-ons.