A fix has been implemented and we are monitoring the results.
Posted Feb 08, 2021 - 22:51 UTC
Identified
We are continuing to work on a fix for this issue.
Posted Feb 08, 2021 - 21:20 UTC
Monitoring
A fix has been implemented and sign-ins and sign-ups have been re-enabled. We are continuing to monitor for any further issues.
Posted Feb 08, 2021 - 21:10 UTC
Identified
The issue has been identified. Sign-ins and sign-ups are temporarily disabled while a fix is being implemented. We will continue to provide updates.
Posted Feb 08, 2021 - 21:07 UTC
Investigating
Some clients still encounter issues while using the website and/or upon login. Trading via API and the Kraken Pro app are not affected. We are investigating the issue and our engineers are currently working to resolve it. We will continue to provide updates.
Posted Feb 08, 2021 - 20:26 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 08, 2021 - 19:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 08, 2021 - 18:58 UTC
Update
A fix has been implemented and we are currently monitoring. Signups are re-enabled at this time.
Posted Feb 08, 2021 - 18:12 UTC
Update
Sign-ups are temporarily disabled due to extremely high demand. Our engineers are still working to resolve the issue and we will share any updates as soon as they become available.
Posted Feb 08, 2021 - 17:11 UTC
Identified
We are receiving reports of clients having difficulty connecting to the site and while using the Kraken app. The issue appears to be connected to very heavy traffic. Trading via API and the Kraken Pro app are not affected. We have identified the issue and our engineers are currently working to resolve it. We will share any updates as soon as they become available.