Technical Support

Webroot Management Console & Unity API Authentication

Incident Report for Webroot External Product Status Page

Resolved

This incident has been resolved.

Posted 1 year ago. Dec 26, 2023 - 18:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 1 year ago. Dec 20, 2023 - 07:26 UTC

Update

We are continuing to investigate this issue.

Posted 1 year ago. Dec 19, 2023 - 13:07 UTC

Investigating

We are currently investigating a recurrence of the issue.

Posted 1 year ago. Dec 19, 2023 - 12:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 1 year ago. Dec 19, 2023 - 10:37 UTC

Investigating

We are aware of an issue that is resulting in slow or failed login attempts to the Webroot Management Console and Unity API Authentication.

All other Console functionality is unaffected.

Further updates will be posted here.

Posted 1 year ago. Dec 19, 2023 - 09:21 UTC

This incident affected: Webroot Management Consoles and Unity API.