Elavon acquirer connection problems

Incident Report for Npay

Resolved

Elavon acquiring is working normally again.

Posted Dec 16, 2021 - 12:30 EET

Identified

The problem is with the Elavon system. Our systems are working normally and the authorization connection is automatically restored when the Elavon side is again functional. You may check Elavon system status directly from here: https://developmentelavon.hund.io/

Posted Dec 16, 2021 - 08:02 EET

Investigating

Elavon acquirer connection is currently down. We are investigating the issue.

Posted Dec 16, 2021 - 07:32 EET

This incident affected: Acquirer Connections (Elavon).