This incident has been resolved and all deployments impacted have now recovered.
Posted 2 years ago. Aug 30, 2023 - 15:24 PDT
Update
Most of the affected Solr deployments have fully recovered. Deployments with DRs that have recovered have been switched back to their Primary cluster.
Posted 2 years ago. Aug 30, 2023 - 13:34 PDT
Update
Azure has had no update on this issue since our last update. Our team continues to monitor, and Cold DRs are being prioritized per the RTO requirements.
Posted 2 years ago. Aug 30, 2023 - 08:24 PDT
Identified
Multiple Solr Deployments in Azure - Australia East Region have been reported to be Degraded or Down. If you are on a DR plan with us, your DR should now be activated. This outage has been caused by an ongoing issue in this region on Azure due to a power surge. You can monitor the status of this issue on Azure here - https://azure.status.microsoft/en-us/status
Posted 2 years ago. Aug 30, 2023 - 06:59 PDT
This incident affected: SearchStax Managed Search (Customer Dedicated Deployments).