All Products Alerts/UI Irregularities for US Region
Resolved
During the following timeframes some customers experienced gaps in data/charts and false or missed alert notifications in the US region: 09:03 and 09:23 UTC; 10:21 - 10:41 UTC; 11:41 and 12:01 UTC; 13:01 - 13:17 UTC; 14:17 - 14:40 UTC. Data will not be recovered.
We've resolved the issue with gaps in data/charts and false or missed alert notifications in the US region. Services have returned to their normal operation.
Posted Jul 12, 2021 - 11:25 UTC
Identified
We have identified the issue with UI and alerts for all Products in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jul 12, 2021 - 11:12 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US), Data Ingest : US (APM Agent : US, Browser Agent : US, Event API : US, Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US, Trace API : US), and UI : US (Alerts : US, APM : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Incident Intelligence : US, Infrastructure : US, Logs : US, Lookout : US, Mobile : US, Proactive Detection : US, Serverless : US, Synthetics : US).