Cameras showing offline

Incident Report for Verkada Command

Resolved

This incident has been resolved.

Posted Dec 29, 2022 - 20:06 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 29, 2022 - 19:30 PST

Investigating

We are currently investigating the issue. Cameras are still recording, just may show as offline in Command and you may experience difficulty in view video feeds/history.

Posted Dec 29, 2022 - 18:42 PST

This incident affected: Streaming Live Footage and Streaming Historical Footage.