[ZRH] API degraded performance
Incident Report for CloudSigma
Resolved
CloudSigma would like to inform you that the API issue in our data center in Zurich has been identified and resolved. All Support activities were conducted under the strict supervision of DevOps and Operations staff.

We are sorry for any and all caused inconveniences.
Posted Mar 12, 2021 - 20:11 UTC
Update
Currently, the issue has been identified and fixes are being applied accordingly by our Administrators team.
We will provide information as soon as possible.

Please take our kindest apologies for the inconvenience. We will keep you updated.
Posted Mar 12, 2021 - 19:00 UTC
Identified
Currently, the issue has been identified and fixes are being applied accordingly by our Administrators team.
We will provide information as soon as possible.

Please take our kindest apologies for the inconvenience. We will keep you updated.
Posted Mar 12, 2021 - 18:06 UTC
Investigating
CloudSigma would like to inform you that currently, we are experiencing issues with our API in Zurich.

There is no impact on already existing/running customer’s virtual machines, hosts, and network accessibility. At the moment, our WebApp is experiencing loading difficulties.

Our DevOps team is working on restoring the normal operation of the user interface.
Posted Mar 12, 2021 - 17:00 UTC
This incident affected: Zürich Cloud.