Global Azure outage impacting Zip systems

Incident Report for Zip

Resolved

All systems are operational.

Posted 10 months ago. Jul 30, 2024 - 13:56 EDT

Update

We are aware of an ongoing global network issue with Microsoft Azure, resulting in increased connection errors. Our team is actively investigating the problem.

Posted 10 months ago. Jul 30, 2024 - 09:40 EDT

Update

Continuing to monitor, will provide updates as they arrive.

Posted 10 months ago. Jul 30, 2024 - 09:39 EDT

Identified

The issue has been identified.

Posted 10 months ago. Jul 30, 2024 - 09:37 EDT

This incident affected: Checkout, Mobile App, Customer Portal, Merchant Portal and APIs (Gateway API, Virtual Checkout API, Legacy API).