Online Ordering Payments
Incident Report for SpotOn Services
Resolved
This incident has been resolved.
Posted Dec 15, 2022 - 23:52 UTC
Update
All services are operational
Posted Dec 15, 2022 - 22:49 UTC
Monitoring
Our third party vendor is still working to improve latency issues. SpotOn continues to monitor.
Posted Dec 15, 2022 - 17:56 UTC
Identified
Vendor working on resolution. Orders are processing, but latency is evident. Transactions will complete, but taking time.
Posted Dec 15, 2022 - 17:24 UTC
Investigating
One of our third party vendors is experiencing an outage that will affect SpotOn online ordering payments including mobile payments.
Posted Dec 15, 2022 - 17:15 UTC
This incident affected: SpotOn Online Ordering and Payment Processing.
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