Degraded API performance because of internal DNS issues

Incident Report for Ordergroove

Resolved

This incident has been resolved.

Posted Feb 19, 2023 - 13:09 EST

Monitoring

As a result of an automated Google DNS upgrade, some of our internal DNS records aren't able to resolve, which caused degraded performance on some of our APIs. We have identified the issue, we updated the DNS and we are now monitoring the fix.

Posted Feb 19, 2023 - 11:38 EST

This incident affected: Ordergroove Platform (e-commerce platform agnostic) (APIs, Admin Dashboard (previously RC3)).