Unable to join meetings
Incident Report for Fuze
Resolved
We have had no further reports of the issue and show all services functioning as expected. This incident is now closed.

If you experience any further issues related to this topic, please contact Fuze Support via the Community for assistance. To ensure the quickest feedback, please make reference to incident 4609.

Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Nov 11, 2020 - 16:03 EST
Monitoring
We have had no further reports of the issue and show all services functioning as expected.

We will monitor this incident for the next 30 minutes before setting the status to "Resolved”. If you continue to experience issues, please contact support via the Community for assistance. To ensure the quickest feedback, please make reference to incident 4609.

We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Nov 11, 2020 - 14:04 EST
Investigating
We are currently investigating reports that a subset of users are experiencing problems on our Meetings platform.

This will impact end-user services. Possible symptoms may will include inability to join meetings, toggle video, and share screen.

We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Posted Nov 11, 2020 - 13:51 EST
This incident affected: Fuze Meetings - Global (Ashburn, VA, San Jose, CA).