Major system outage
Incident Report for Apwide
Resolved
The service is restored for both Golive Cloud and Time Buddy Cloud.
Posted Mar 10, 2021 - 15:05 CET
Update
Backups have been restored successfully.
Our hosting provider is now fixing an issue impacting our load balancer that will allow us to fully restore the service.
Posted Mar 10, 2021 - 14:00 CET
Update
We are proceeding with our Disaster Recovery procedures
Posted Mar 10, 2021 - 10:30 CET
Update
We are proceeding with our Disaster Recovery procedures
Posted Mar 10, 2021 - 09:45 CET
Identified
The incident is due to a fire that damaged one of the Data Centers of our hosting company.
More information: http://travaux.ovh.net/?do=details&id=49471
We are activating our Disaster Recovery Plan and will update you on the progress.
Posted Mar 10, 2021 - 08:15 CET
Update
The incident is due to a fire that damaged one of the Data Centers of our hosting company.
More information: http://travaux.ovh.net/?do=details&id=49471
We are activating our Disaster Recovery Plan and will update you on the progress.
Posted Mar 10, 2021 - 08:10 CET
Investigating
We are currently investigating this issue.
Posted Mar 10, 2021 - 07:50 CET
This incident affected: Golive Cloud (Golive Cloud - App) and Time Squad Cloud.