Wait time for Rating event has increased affecting some tenants on NA2-Prod

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Apr 30, 2023 - 21:12 PDT

Monitoring

A fix has been implemented and we're monitoring the results.

Posted Apr 30, 2023 - 17:49 PDT

Investigating

Our engineers are investigating this urgent issue with the highest priority.

Posted Apr 30, 2023 - 16:17 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production Integrations).