Monitoring Potential Service Impacting Issue

Incident Report for Invoca

Resolved

This incident has been resolved.

Posted Sep 30, 2021 - 10:52 PDT

Monitoring

We have reports from a specific telephony carrier indicating a partial outage in service. We have taken action to deprioritize traffic on that carrier until the incident is resolved, and are closely monitoring all services to ensure there is no impact from this issue.

At this time Invoca call routing and handling are not affected, and we will continue to monitor the situation throughout the day to ensure calls and SMS messages are connecting as expected.

Posted Sep 28, 2021 - 08:42 PDT