Problems when signing in using SSO providers

Incident Report for Shelf

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 22:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2021 - 20:47 UTC

Update

We are continuing to investigate this issue.

Posted Aug 31, 2021 - 19:10 UTC

Investigating

We're impacted by the incident of our downstream provider Auth0. See more details here: https://status.auth0.com/incidents/89d7218yhxhv

Posted Aug 31, 2021 - 19:06 UTC

This incident affected: Shelf: US Region (Authentication).