Increased latency and errors for the customers in the US west

Incident Report for Telnyx

Resolved

This incident has been resolved.
Posted 2 years ago. Apr 29, 2023 - 17:06 UTC

Update

We are continuing to monitor for any further issues.
Posted 2 years ago. Apr 29, 2023 - 13:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. Apr 29, 2023 - 12:42 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 2 years ago. Apr 29, 2023 - 10:21 UTC

Investigating

We are currently investigating this issue.
Posted 2 years ago. Apr 29, 2023 - 10:11 UTC
This incident affected: SIP Trunking - Media Anchorsites (San Jose, CA).