iAdvize (HA) Status - P2 - Sales & Presence Statistics update delay

P2 - Sales & Presence Statistics update delay

Incident Report for iAdvize (HA)

Resolved

Sales & Presence data is up to date since 0:00 (UTC), all is back to normal.

Posted May 09, 2023 - 09:15 CEST

Update

Data update is still slowly catching up.

It will still take several hours before the Sales & Presence reports are up to date.

Posted May 08, 2023 - 21:57 CEST

Monitoring

After a technical intervention, data is now gradually being updated for Sales & Presence reports.

Due to the large amount of data, it may take some time before these reports are up to date.

Posted May 08, 2023 - 18:57 CEST

Identified

We have detected a delay in the update of the Sales & Presence statistics.

For these 2 reports:
- Data for May 7th is not fully updated
- Data for May 8th is not updated at all.

No information is lost, it is only an update delay on the reports.

Our technical team is working on it.

Posted May 08, 2023 - 18:21 CEST

This incident affected: Administration (Statistics).