WCM data delayed for Log Collection clients
Incident Report for Triton Digital Platform Status
Resolved
A fix has been applied. All logs have been processed and data is now visible in the UI. The service is back to running at normal operating parameters.
This incident is considered resolved.
Posted Feb 02, 2023 - 20:57 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 02, 2023 - 13:31 UTC
Investigating
We are currently investigating an issue affecting Log Collection for Webcast Metrics. This may result in delayed data for January 15th, 2023 onward.
Please note that there is no data loss, and our teams are working to resolve the issue as soon as possible.
More information to come
Posted Jan 25, 2023 - 14:52 UTC
This incident affected: EMEA (Podcast Metrics UI, Streaming Metrics UI), AMERICAS (Streaming Metrics UI, Webcast Metrics UI), and APAC (Streaming Metrics UI, Webcast Metrics UI).
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