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Issues with Online Shop
Incident
Report for One.com
Resolved
Online Shop access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Update
The issue has been identified and our Engineering team is working on resolving it as soon as possible. Next update is no later than 18:30 CET
Identified
A fix is currently being worked on and we expect the Online Shops to be back again soon. Next update is no later than 18:45 CET
Update
We are still investigating this. Online Shops will continue to be offline for the time being. Next update is no later than 18:00 CET
Update
We are still investigating this. Online Shops will continue to be offline for the time being. Next update is no later than 17:30 CET
Update
We are still investigating the cause of this issues. Online Shops will continue to be offline for the time being. Next update is no later than 16:20
Update
We are still looking into this issue and Online Shops continue to be offline. We will provide the next update no later than 15:50 CET
Update
We are still investigating this issue. We will provide the next update no later than 15:20 CET
Update
We are still investigating this. Next update will be no later than 14:50 CET
Investigating
We are currently experiencing issues with Online Shop, causing errors affecting all customers.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 14:20 CET.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 14:20 CET.
This incident affected: Services (Web apps).