We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Nov 10, 2022 - 10:18 CET
Identified
We are working on resolving a brief traffic interruption impacting our Results services with high priority.
We are really sorry for any inconvenience this is causing. Next update in 20-30 minutes or as soon as it's available.
Posted Nov 10, 2022 - 09:43 CET
Investigating
We have identified errors impacting our Results services. Some users trying to view their insights may be impacted. We are working on a resolution with high priority.
*Note - the issue does not impact the respondents' ability to submit responses.*
Next update in 15-20 minutes or as soon as it's available.