Failover to DB secondary and reboot of primary resolved issues. DB CPU continues to run slightly higher than in recent history, but this is explicable by normal variations in usage. Incident Resolved.
Posted Aug 15, 2022 - 13:44 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 15, 2022 - 11:24 PDT
Update
Attempting to resolve through failover to secondary
Posted Aug 15, 2022 - 11:03 PDT
Update
After investigation and load reductions, we continue to see elevated resource usage on the primary DB.
Posted Aug 15, 2022 - 11:02 PDT
Update
Some users are experiencing issues loading pages in our Dashboard web application. We are continuing to investigate this issue.
Posted Aug 15, 2022 - 09:34 PDT
Investigating
We are investigating reports of elevated errors and slow loading times.
Posted Aug 15, 2022 - 07:02 PDT
This incident affected: Provider Dashboard web application.