Service Disruption Notification (332512)
Incident Report for Status - Sierra Wireless
Resolved
We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

Restoration Time:
All services were restored as of 12:57 UTC.

Start Time: 03/30/2021 12:17 UTC
End Time: 03/30/2021 12:57 UTC

We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Mar 30, 2021 - 16:13 UTC
Monitoring
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

Start Time: 12:17 UTC
End Time: 12:57 UTC
Posted Mar 30, 2021 - 13:14 UTC
Investigating
Sierra Wireless is experiencing a disruption with the services listed below. AirVantage Data (real-time) usage statistics are currently unavailable in UI, API and CloudConnector. Usage statistics will be available with a 2 hour delay. We are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Posted Mar 30, 2021 - 12:48 UTC
This incident affected: AirVantage (UI (EU), API (EU)).