A fix has been implemented and we are monitoring the results.
Posted Aug 10, 2021 - 23:12 UTC
Update
Devices will begin to reconnect, as connections are being queued.
Posted Aug 10, 2021 - 22:04 UTC
Update
We are continuing to work towards resolution of this issue.
Posted Aug 10, 2021 - 21:40 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 10, 2021 - 21:17 UTC
Update
We've identified an issue where some IPs connecting to the SGN are being marked as DDoS and being blocked from our APIs. We're working with our CDN to resolve this issue. If devices are using a central DNS server please open a support ticket for a work around.
Posted Aug 10, 2021 - 20:02 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 10, 2021 - 18:49 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 10, 2021 - 18:45 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 10, 2021 - 18:13 UTC
Update
We are continuing to investigate this issue.
Posted Aug 10, 2021 - 18:02 UTC
Investigating
We are currently investigating this issue.
Posted Aug 10, 2021 - 17:46 UTC
This incident affected: Secure Global Network (SASE) (Secure Global Network) and Todyl.com & Management Portal.