Thank you for your patience while we worked diligently to resolve the issue with tenant provisioning. Your understanding during this process is greatly appreciated.

Root Cause Analysis: The problem we encountered was due to a configuration issue.

Resolution: The engineering team swiftly identified the issue and implemented a rapid code fix to resolve the problem.

Remediation items: After resolving the issue, our team assessed the scope of further testing required to ensure that we prevent similar problems from arising in the future.