Degraded performance on US1

Incident Report for Bloomreach

Resolved

The lag was successfully processed. This incident has been resolved.
Posted 10 months ago. Sep 03, 2024 - 16:07 CEST

Monitoring

A fix has been implemented and we are monitoring the results. The current lag on tracking and imports should be resolved within an hour from now.
Posted 10 months ago. Sep 03, 2024 - 15:54 CEST

Update

There are currently delays in tracking and importing processes. The issue is being investigated.
Posted 10 months ago. Sep 03, 2024 - 15:40 CEST

Investigating

We are currently investigating this issue. Affected modules: imports.
Posted 10 months ago. Sep 03, 2024 - 15:17 CEST
This incident affected: Bloomreach Engagement (US1).