Support Phones

Incident Report for Finalsite

Resolved

Phone support issues have been resolved at this time, thank you for your patience.

-Finalsite Support

Posted Mar 22, 2022 - 14:50 EDT

Update

We are continuing to monitor performance issues with inbound phone calls to Support. In the meantime, we are available and ready to assist via a support ticket https://www.finalsitesupport.com/hc/en-us/articles/360030971831. Thank you for your continued patience.

Posted Mar 22, 2022 - 13:20 EDT

Identified

We are aware of an issue currently impacting inbound phone calls to Finalsite Support. We are monitoring progress on a fix with our provider, Zendesk, but our ticketing system is not impacted at this time. Thank you for your patience.

Posted Mar 22, 2022 - 12:45 EDT

This incident affected: Additional Components (Finalsite Support (Phone Support and Tickets)).