Partial outage in Hosted Grafana

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Mar 10, 2021 - 03:04 UTC

Monitoring

All affected instances have been rolled back to 7.4.3 and we are now monitoring the fix.

Posted Mar 10, 2021 - 02:23 UTC

Identified

The issue is due to a scheduled Grafana update to 7.4.4 for some free users in us-central. Some clusters were configured to use a CDN, which was not yet deployed for 7.4.4. We are currently rolling back these instances to 7.4.3.

Posted Mar 10, 2021 - 01:50 UTC

Investigating

We are currently investigating an issue where some instances in us-central are failing to load.

Posted Mar 10, 2021 - 01:44 UTC

This incident affected: Grafana Cloud: Hosted Grafana (GCP US Central - prod-us-central-0).