Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to MTN Rwanda
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to MTN Rwanda. This incident has been resolved.
      Posted Aug 03, 2021 - 10:11 PDT
      Monitoring
      We are observing successful SMS delivery when sending to MTN Rwanda for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 03, 2021 - 08:21 PDT
      Update
      We are still experiencing SMS delivery failures when sending to MTN Rwanda. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Aug 03, 2021 - 06:46 PDT
      Update
      We are still experiencing SMS delivery failures when sending to MTN Rwanda (635-10). Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Aug 02, 2021 - 06:55 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to MTN Rwanda. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Aug 01, 2021 - 15:00 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to MTN Rwanda (635-10), recently we noticed that some messages started failing as well beside some of them are still delayed. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 8 hour or as soon as more information becomes available.
      Posted Aug 01, 2021 - 07:00 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to MTN Rwanda (635-10), recently we noticed that some messages started failing as well beside some of them are still delayed. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
      Posted Aug 01, 2021 - 03:06 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to MTN Rwanda (635-10). Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
      Posted Aug 01, 2021 - 01:05 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to MTN Rwanda (635-10). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Aug 01, 2021 - 00:06 PDT