All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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US Region Dashboards presenting intermittent errors
Incident Report for New Relic
Resolved
Between 11:00 UTC and 15:35 UTC, some customers experienced intermittent chart data and or errors in all Dashboards in the US region.

We’ve resolved the issue. Services have returned to their normal operation.
Posted Apr 23, 2021 - 15:17 UTC
Monitoring
We’ve resolved the issue with intermittent timeouts and or errors with Dashboards in the US region. Services have returned to their normal operation.
Posted Apr 23, 2021 - 15:06 UTC
Identified
We have identified the issue with Dashboard timeouts in the US region. Data collection is not impacted. We’re working to resolve the issue.
Posted Apr 23, 2021 - 14:45 UTC
Investigating
Some customers are experiencing an issue with Dashboards in the US region. We will update this page as we resolve the issue.
Posted Apr 23, 2021 - 14:01 UTC
This incident affected: UI : US (Dashboards : US).