Application not loading
Incident Report for Productboard
Resolved
This incident has been resolved.
Posted Apr 14, 2021 - 15:58 UTC
Monitoring
The application should now load correctly. We’re monitoring the system to ensure the issue does not happen again. Thanks for your understanding.
Posted Apr 14, 2021 - 14:20 UTC
Investigating
The application is not loading. We are looking into the issue and will provide you with an update as soon as possible. We are very sorry for the inconvenience.
Posted Apr 14, 2021 - 14:09 UTC
Update
We have identified the root cause and fixed the issue. We will keep monitoring the system and we will also implement additional measures to avoid the same issue in the future.
Posted Apr 14, 2021 - 12:43 UTC
Monitoring
The application is running now. We are monitoring the situation and looking into the root cause. Thanks for your understanding.
Posted Apr 14, 2021 - 12:15 UTC
Investigating
We are experiencing downtime. We are investigating the issue and will update you as soon as possible. We apologies for the inconvenience.
Posted Apr 14, 2021 - 11:57 UTC
This incident affected: Web application.