Tax declarations are being delivered to the tax authority but in Exact Online the returns remain the status approved for sending

Incident Report for Exact System

Resolved

All tax returns have been given the correct status.

Posted Jul 28, 2021 - 08:09 CEST

Update

Tax declarations are being delivered to the tax authority but in Exact Online the returns remain the status approved for sending. Please check the status of your declarations with the Tax authority. In the meantime we are working hard to solve the status issue.

Posted Jul 23, 2021 - 15:38 CEST

Monitoring

We have implemented a fix. The tax returns are being processed again but with delay.

Posted Jul 23, 2021 - 14:15 CEST

Investigating

We are currently investigating this issue.

Posted Jul 23, 2021 - 12:48 CEST

This incident affected: Exact Online - Netherlands (Boekhouden, Uren & Facturen, Project Management, Handel, Productie, Accountancy, Mijn[Kantoor], Salaris voor bedrijven, Salaris voor Accountancy, Scan & Herken, Exact API, Exact Bouw).