Application error

Incident Report for Talkdesk

Resolved

This incident is resolved.

Posted Sep 07, 2021 - 15:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 07, 2021 - 15:25 UTC

Update

Mitigation steps are still in progress. We will provide an update in 15 minutes or sooner.

Posted Sep 07, 2021 - 15:06 UTC

Update

Mitigation steps are still in progress. We will provide an update in 15 minutes or sooner.

Posted Sep 07, 2021 - 14:37 UTC

Identified

Mitigation steps are in progress. We will provide an update in 15 minutes or sooner.

Posted Sep 07, 2021 - 14:18 UTC

Investigating

We are observing Live Reporting degraded performance since 13:40 UTC. We will provide an update as soon as we have more details.

Posted Sep 07, 2021 - 14:04 UTC

This incident affected: Reporting & Analytics (Live Reporting).