Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Teams are observing expected call behavior in our JFK/EWR data center. Bandwidth will continue to monitor for prolonged stability.
Posted Nov 24, 2023 - 14:44 EST
Identified
Bandwidth teams have identified the cause of this cause of this incident and are working to restore expected voice behavior.
Posted Nov 24, 2023 - 13:55 EST
Investigating
Bandwidth teams are investigating an incident in our JFK/EWR Datacenter where inbound and outbound calls may not complete as expected. Customers are asked to used their geo-redundant connections. All teams are actively working to restore call completion.
Posted Nov 24, 2023 - 13:32 EST
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).
