This incident was resolved at 5:20 pm MDT when a TXP ACH issue was corrected. Teams will be working on steps for remediation and prevention of future occurrences.
Posted Oct 19, 2022 - 17:38 MDT
Identified
Our team has identified an issue with TXP ACH transactions and are taking steps to correct situation. We are continuing to investigate and monitor.
Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
Posted Oct 19, 2022 - 16:44 MDT
Update
We are aware of an issue with some TXP ACH transactions and we are investigating this matter further.
Our teams are working to resolve the issue as quickly as possible. We will continue to provide regular updates until the situation is corrected.
Posted Oct 19, 2022 - 16:16 MDT
Investigating
We are aware of an issue with TXP and we are investigating this matter further.
Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
Posted Oct 19, 2022 - 15:01 MDT
This incident affected: Transaction Express (TXP) (ACH Processing).